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  Anonymous User
  Wednesday, January 11, 2023
  8 Replies
  7.9K Visits
0
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Since installing Kutools I have had persistent shadows appearing, almost as though cells were being selected, even though they are not.

Image attached to show. The grey area will not go away and even remains in place when scrolling.

This is a very annoying visual glitch.
1 year ago
·
#3350
0
Votes
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Hi there,

Does your every Excel sheet has the shadows? Or only certain sheets have shadows. If only certian sheets have shadows, could you please attach the specific sheet and send that to us? So that we can try to reproduce the problem.

Amanda
1 year ago
·
#3352
0
Votes
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Hi,

Could you please send us the information below?

Operating system version (Which version of Windows operating system am I running?):
Excel version:
Kutools version:
Language you are using on your computer system:

Thanks in advance.

Amanda
1 year ago
·
#3355
0
Votes
Undo
Hi there,

Please how us the screenshot of your design tab.
design tab.png

Amanda
Attachments (1)
1 year ago
·
#3372
0
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Hi there,

Sorry for the delayed reply, we were on vacation for the last week...

Please try the below two approches:
1. Uninstall and reinstall the add-in.
2. Select any highlight feature from the Desgin tab, and then deselect it.

If the shadow problem still exists, please send us an error report to us by clicking Kutools > Feedback > Error Submission.

Amanda
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