Note: The other languages of the website are Google-translated. Back to English
Support is Online
We're back! We are here to assist you. Please be patient, we will respond to your tickets shortly.
Official support hours
Monday To Friday
From 09:00 To 17:30
  Sunday, 15 May 2022
  2 Replies
  1.6K Visits
0
Votes
Undo
Title.

When I do the selection and type a keyword to search for, it says "X cell(s) were found and selected" but when I hover over my cursor on the spreadsheet, I can see the hourglass icon (loading/stuck) and when I click on "Ok" to close the "Select Specify Cells" window I can't see those selected cells, it's just not working.

Here is the videoclip about it: https://streamable.com/wlvrwk

Thank you for the help in advance!

Best regards,
Algoflex
2 months ago
·
#2717
0
Votes
Undo
It got resolved, I selected the wrong type of selection... it was "entire column", not "Single Cell"!

Apologize for the bother and the disturb, have a nice day!
2 months ago
·
#2703
0
Votes
Undo
Hi Algoflex,

From the video I only see the hourglass icon you described but not any windows. So I have to ask you that the selection range was A1:F27, and after you clicked on "Ok" to close the "Select Specify Cells" window, Kutools selected Columns A, D and F?

BTW, could you advice what version of computer system, Excel, and Kutools are you using? Did you try to uninstall and reinstall Kutools with antivirus disabled?

Amanda
  • Page :
  • 1
There are no replies made for this post yet.
Be one of the first to reply to this post!